Privacy Policy
Last updated: August 1, 2026
LunarKal (“LunarKal,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how information is collected, used, disclosed, and protected when you visit our website, create an account, purchase or download a DJ pack, contact us, or otherwise use our services.
Information we collect
- Account and order information: name, email address, billing details, order history, account credentials, and customer-support messages.
- Payment information: payments are processed by third-party payment providers. We may receive transaction status, payment method type, and limited billing information, but we do not normally store full card numbers.
- Technical information: IP address, browser and device details, referring pages, pages viewed, timestamps, cookie identifiers, and diagnostic or security logs.
- Download activity: products purchased, download links used, and related access records needed to deliver and protect digital products.
How we use information
We use information to operate the store; process orders and payments; deliver downloads; manage accounts; provide customer support; prevent fraud, abuse, and unauthorized sharing; maintain security; improve the website and product catalogue; communicate service or order information; comply with legal obligations; and, where permitted or with consent, send marketing communications.
Cookies and similar technologies
We use cookies and similar technologies for essential store functions such as login, cart, checkout, security, and download delivery. We may also use preference, performance, or analytics technologies. You can control non-essential cookies through available consent controls or browser settings, although disabling essential cookies may prevent parts of the store from working.
How information is shared
We may share information with service providers that support hosting, payments, email, analytics, fraud prevention, cloud storage, downloads, and customer support; with professional advisers; during a business reorganization; or when required to comply with law, enforce our terms, or protect rights and safety. We do not sell personal information for money.
Retention and security
We retain information only as long as reasonably necessary for the purposes described above, including accounting, tax, fraud-prevention, and legal requirements. We use reasonable administrative, technical, and organizational safeguards, but no online system can be guaranteed completely secure.
Your choices and rights
Depending on where you live, you may have rights to request access to, correction of, deletion of, or restriction of certain personal information; to object to certain processing; to withdraw consent; or to receive a portable copy. You may also unsubscribe from marketing using the link in a message. These rights can be subject to legal exceptions and verification of your identity.
Children and international processing
Our services are not directed to children who cannot legally consent to data processing or enter into a purchase agreement. Information may be processed in countries other than your own, where privacy laws may differ, with safeguards used where required.
Changes and contact
We may update this policy and will post the revised version with a new “Last updated” date. For privacy questions or requests, contact LunarKal using the contact details displayed on this website or in your order email.
